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Cisco Bug: CSCur43137 - Mediamaster Error: Save recording fails on accessing CiscoPCA via INBOX

Last Modified

Jul 01, 2015

Products (1)

  • Cisco Unity Connection

Known Affected Releases

10.5(1)ES15

Description (partial)

Mediamaster does not allow to save any recording when we log on to Webinbox and traverse to CiscoPCA by clicking on settings in webinbox. Issues with Parent child webpages. Doesnt work on Firefox , IE or Chrome.

Symptom:
Mediamaster does not allow to save any recording when we log on to Webinbox and traverse to CiscoPCA by clicking on settings in webinbox . 

Issues with Parent child webpages. Doesnt work on Firefox , IE or Chrome.

Conditions:
Mediamaster does not allow to save any recording when we log on to Webinbox and traverse to CiscoPCA by clicking on settings in webinbox . 

Issues with Parent child webpages. Doesnt work on Firefox , IE or Chrome.

Error as seen in JAVA logs :
Missing Codebase manifest attribute for: https://ucx-am501-bxb/ciscopca/mediamaster/controls/signed-log4j-1.2.8.jar
security: Validate the certificate chain using CertPath API
basic: Plugin2ClassLoader.getPermissions CeilingPolicy allPerms
security: SHA-256Certificate finger print: 469B2BBE60E707A5EC7D5473EC604B8862E5159ED2D703413A39DF6DAC40600B
network: Connecting https://ucx-am501-bxb/ciscopca/mediamaster/controls/log4j.xml with proxy=DIRECT
network: Connecting https://ucx-am501-bxb/ciscopca/mediamaster/controls/log4j.xml with cookie "JSESSIONID=76891EB5FD0437B2A916CCC750DA7104; JSESSIONID=""; com.cisco.ccm.admin.servlets.RequestToken.REQUEST_TOKEN_KEY=5100178917737672774; playRecMode=pc; REQUEST_TOKEN_KEY=1586734785013488199"
network: Connecting https://ucx-am501-bxb/ciscopca/mediamaster/controls/log4j.properties with proxy=DIRECT
network: Connecting https://ucx-am501-bxb/ciscopca/mediamaster/controls/log4j.properties with cookie "JSESSIONID=76891EB5FD0437B2A916CCC750DA7104; JSESSIONID=""; com.cisco.ccm.admin.servlets.RequestToken.REQUEST_TOKEN_KEY=5100178917737672774; playRecMode=pc; REQUEST_TOKEN_KEY=1586734785013488199"
log4j:WARN No appenders could be found for logger (org.apache.commons.httpclient.Cookie).
log4j:WARN Please initialize the log4j system properly.
network: Connecting http://ucx-am501-bxb:443/ with proxy=DIRECT
2014-10-17 12:15:15:886 [MPThread[4]-Upload-UMS-Stream] WARN  com.cisco.unity.mediamaster.httpclient.utility.UploadByteArrayCache::sendRequest( HTTPClient-MultipartPostMethod ) - out - Upload failed: Forbidden
2014-10-17 12:15:15:890 [MPThread[4]-Upload-UMS-Stream] WARN  com.cisco.unity.mediamaster.httpclient.utility.UploadByteArrayCache::sendMultipartPostRequest() - out - Sent MultipartPostMethod - BAD_RESPONSE
2014-10-17 12:15:15:891 [MPThread[4]-Upload-UMS-Stream] WARN  com.cisco.unity.mediamaster.ums.thread.UploadMPThread::run() - Send data failed for part: 0
2014-10-17 12:15:16:000 [Applet 2 LiveConnect Worker Thread] WARN  com.cisco.unity.mediamaster.ums.UMSController.uploadTargets() - Upload Failed - Resetting Stream status to: 3
2014-10-17 12:15:16:000 [Applet 2 LiveConnect Worker Thread] WARN  com.cisco.unity.mediamaster.ums.UMSController.uploadTargets() - out - Upload Failed
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