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Cisco Bug: CSCur42662 - Websecurity url checks fail with expired cert: The SSL certificate error

Last Modified

Feb 11, 2018

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases

8.5.6-074 8.5.6-092 9.0.0-beta1-298 9.0.0-beta2-390

Description (partial)

Symptom:
Websecurity URL checks are failing with cert expired errors, and no emails are having their URLs scanned. GUI shows under Security Services > URL Filtering "The SSL certificate error"

Conditions:
We are losing the thread responsible for requesting a new cert, that is required to talk to the SDS web service to evaluate URLS.  And without an unexpired sds cert, we can't communicate with the service.
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