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Cisco Bug: CSCur41139 - Jabber Android doesn't query ipPhone AD field.

Last Modified

Jun 14, 2016

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases


Description (partial)

Jabber Android have no photo id on display during incoming call (via MRA and inside network). When we do search - we can see photo, saved contacts have photo too, but no photo during incoming call.
LDAP requests from different clients are different. Jabber for Android didn't include ipPhone field when requesting photo but Jabber for  windows include this field. 
Customer  AD has only ipPhone field filled with number.

If we compare requests from Jabber Windows and Jabber Android during an incoming call to the Application then we see the following

Jabber for Windows sends the following query to AD:
2014-10-13 16:28:41,046 DEBUG [0x00008580] [rdsource\ADPersonRecordSourceLog.cpp(50)] [csf.person.adsource] [WriteLogMessage] - Query::RunQuery - [LDAP-FILTER] Executing query with filter: (&(objectclass=user)(!(UserAccountControl:1.2.840.113556.1.4.803:=2))(telephoneNumber=4830))
 2014-10-13 16:28:41,076 DEBUG [0x00008580] [rdsource\ADPersonRecordSourceLog.cpp(50)] [csf.person.adsource] [WriteLogMessage] - Query::RunQuery - [LDAP-FILTER] Executing query with filter: (&(objectclass=user)(!(UserAccountControl:1.2.840.113556.1.4.803:=2))(|(|(|(mobile=4830))(homePhone=4830))(ipPhone=4830)))
2014-10-13 16:28:41,096 TRACE [0x00008580] [\main\person\PersonManagerImpl.cpp(1702)] [csf.person] [person::PersonManagerImpl::PersonResolutionHandler::onSearchComplete] - (009AFD00) Found record 036AD0A0 (

jabber for Android:
-- 2014-10-13 16:31:44.173 DEBUG [a069000] - [csf.person.ldap][sendSearchQuery]  filter  = (&(objectCategory=person)(objectClass=user)(|(telephoneNumber=4830)(mobile=4830)(homePhone=4830))), baseDN=DC=corp,DC=cisco,DC=com
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