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Cisco Bug: CSCur40938 - Jabber client doesn't log "Click-to-Call", "Soft Phone" and "Video" usage in activity reports

Last Modified

Sep 16, 2019

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

10.5

Description (partial)

Symptom:
The Org Admin will try to generate a messenger user activities reports for Cisco messenger Orgs, but the following information is not available.

Click to call
number of Video of call
Number of PC to PC

Conditions:
The information in these reports is missing when using Jabber clients. The click to call report feature was a feature supported on the Webex Connect client and is not supported on the jabber client.
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  • Status
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