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Cisco Bug: CSCur40938 - Jabber client doesn't log "Click-to-Call", "Soft Phone" and "Video" usage in activity reports

Last Modified

Sep 16, 2019

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases


Description (partial)

The Org Admin will try to generate a messenger user activities reports for Cisco messenger Orgs, but the following information is not available.

Click to call
number of Video of call
Number of PC to PC

The information in these reports is missing when using Jabber clients. The click to call report feature was a feature supported on the Webex Connect client and is not supported on the jabber client.
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Bug Details Include

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  • Status
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  • Known Fixed Releases
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