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Cisco Bug: CSCur40731 - CSV Import Failure: Error is not Clear

Last Modified

Sep 11, 2019

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases

2.1(1) 2.2

Description (partial)

Symptom:
When trying to import an updated AP configuration, it fails with this message, "Error: Unknown Exception Occurred."

The reason for the failure is that some of the the APs in the template are no longer valid in Prime Infrastructure, but instead of throwing a message pointing to which AP MAC is invalid, a generic error message is displayed.

Conditions:
Import CSV with Mac address of AP that was previously associated to a controller on Prime Infrastructure, but is now listed on Prime Infrastructure as unassociated. 

Prime Infrastructure 2.1.1
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