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Cisco Bug: CSCur39928 - CUCDM: VmTools Not Available for Install on Upgraded System

Last Modified

Jan 12, 2016

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

10.1(2)

Description (partial)

Symptom:
The vmtools app isn't available on a system that was upgraded.  This system has been upgraded over several drops.  Following is the procedure followed to install the VMTools:

(1) Start tool install in VSphere (Guest->Install/Update VMTools)
(2) Do an app list on the VOSS node
(3) VMWare app is not listed and VMTools install cannot be performed

Conditions:
Specific to upgraded system, works fine on fresh install.
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Bug Details Include

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  • Status
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