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Cisco Bug: CSCur37859 - Unable to restore DCM if upgrade failed and device was cold-booted

Last Modified

Jun 16, 2020

Products (1)

  • Cisco Digital Content Manager (DCM) Software

Known Affected Releases


Description (partial)

When a DCM is cold rebooted after a failed upgrade attempt, there is no user-visible procedure to restore the DCM to working order.

The failed upgrade must have left the DCM without GUI and applications.
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