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Cisco Bug: CSCur37459 - Reset Global Admin password from CLI does not reset password

Last Modified

Sep 11, 2019

Products (1)

  • Cisco Prime Collaboration

Known Affected Releases


Description (partial)

Unable to log in to Prime Provisioning 10.5.

Attempt to log in to Prime Provisioning GUI with globaladmin user fails.

Attempt to change Globaladmin password
Login as root
cd /opt/cupm/sep/ipt/bin

This process does not correctly reset the password even though the process shows as completing successfully as we are not able to use the password we just "set" from CLI.
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