Preview Tool

Cisco Bug: CSCur36473 - Jabber for Android 10.5.1 - black screen during Jabber call

Last Modified

May 05, 2016

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases


Description (partial)

While in a Jabber call, the screen goes black and I cannot control the call. I can get in to the Jabber client if i press the home button and then press the Jabber icon, but if I click back on the call, the screen goes black again until the other caller hangs up. 

If I press the home button 2 times, the jabber call screen quickly flashes on but then the black screen returns almost instantly.

dirty sensor/ Galaxy S4
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.