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Cisco Bug: CSCur36424 - Intracer installation fails if 2/more users tries to use same machine

Last Modified

Dec 25, 2016

Products (1)

  • Cisco ASR 5000 Series

Known Affected Releases

16.3.0

Description (partial)

During installations, the Intracer installer creates a directory named '.ipms' under /tmp directory with the intracer user permissions.
This is not getting cleared even on proper Un-installation of C-Intracer.

If, another user tries to install Intracer on the same machine where this directory is already created, then the installation doesn't succeed properly. Though Installation does not give any error but some of the database tables are not getting created creating issue in further functionality.

Symptom:
In-tracer UI shows error while doing configuration as "Cache resource error" etc.

Conditions:
New user tries to install intracer on the already used machine (where intracer was already installed by another user)
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