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Cisco Bug: CSCur36240 - JTAPI / TAPI Dev Guides Missing Info on Unsupported CTI Events for SIP

Last Modified

Jul 24, 2017

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(1.10000.7)

Description (partial)

Symptom:
The following events are not generated for SIP phones:
 
•	CallOpenLogicalChannelEvent
•	CallRingEvent
•	DeviceLampModeChangedEvent
•	DeviceModeChangedEvent
•	DeviceDisplayChangedEvent
•	DeviceFeatureButtonPressedEvent
•	DeviceKeyPressedEvent
•	DeviceLampModeChangedEvent
•	DeviceRingModeChangedEvent
 
This should be noted in the JTAPI and TAPI Developers' Guide.

Conditions:
Any third party app expecting these events from SIP phones
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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