Cisco Bug: CSCur36076 - False alert for File Reputation and Analysis service is not reachable
Feb 28, 2018
- Cisco Email Security Appliance
Known Affected Releases
8.5.6-106 8.5.6-116 8.5.7-043 8.6.0-052 9.5.0-206 9.7.0-125
Symptom: The Warning message is: amp The File Reputation service in the cloud is unreachable. Version: 8.5.7-043 Serial Number: 564DDD210C5591B4XXXX-22544418YYYY Timestamp: 09 Feb 2016 15:58:39 +0000 Conditions: ESA, 8.5.6/8.5.7, AMP (File Reputation and/or File Analysis) licensed, enabled and configured.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases