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Cisco Bug: CSCur36076 - False alert for File Reputation and Analysis service is not reachable

Last Modified

Feb 28, 2018

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases

8.5.6-106 8.5.6-116 8.5.7-043 8.6.0-052 9.5.0-206 9.7.0-125

Description (partial)

Symptom:
The Warning message is:

amp The File Reputation service in the cloud is unreachable.

Version: 8.5.7-043
Serial Number: 564DDD210C5591B4XXXX-22544418YYYY
Timestamp: 09 Feb 2016 15:58:39 +0000

Conditions:
ESA, 8.5.6/8.5.7, AMP (File Reputation and/or File Analysis) licensed, enabled and configured.
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Bug Details Include

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  • Status
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