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Cisco Bug: CSCur35773 - 7841 failing to create conference from CTI application

Last Modified

Feb 27, 2018

Products (33)

  • Cisco IP Phone 7800 Series
  • Cisco Unified IP Phone 7971G-GE
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 7962G
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7961G-GE
  • Cisco IP Phone 7821
  • Cisco Unified IP Phone 7911G
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Known Affected Releases

10.1(1) 10.2(1)

Description (partial) 

Symptom:
7841 IP Phone is sending different Call-IDs in Notify for Offhook and subsequent Invite during conference setup initiated from CTI application. As a result CallManager is unable to join 2 calls into the conference.

Conditions:
CTI Application is initiating conference
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
  • Related Community Discussions
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