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Cisco Bug: CSCur35657 - Secondary Conductor takes long time to resume service if we fail Primary

Last Modified

Sep 17, 2019

Products (1)

  • Cisco TelePresence Conductor

Known Affected Releases


Description (partial)

When a primary TelePresence Conductor fails (for example during a reboot/shutdown/or network outage), it may take several minutes for the secondary conductor to take over. During this time the Conductor will stop providing conferencing services.

The length of time that it takes for a secondary unit to take over depends significantly on how contactable the various managed bridges are, as each bridge must be contacted to resolve and avoid conflicts.
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