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Cisco Bug: CSCur35617 - Need more details for error: Failed to add Single Number Reach Setting

Last Modified

Mar 14, 2018

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

8.1(1)ER5

Description (partial)

Symptom:
When adding Single Number via self care users often see a failure message:

"Failed to add Single Number Reach Setting"

however this does not explain the failure reason. This is confusing for end users as they do not know why SNR set up failed.

Conditions:
Using User self care on CUCDM
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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