Guest

Preview Tool

Cisco Bug: CSCur35616 - Adding Voicemail when CUC is LDAP Aware is setting 'User Must Change

Last Modified

Jul 11, 2017

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

8.1(4)ER2

Description (partial)

Symptom:
Details:
When adding Voicemail for an End User from USM, and the CUC is LDAP Aware, and the Voicemail Template on CUC has the setting 'User Must Change at Next Sign-In' set to True, then the User is being added with the Voice Mail PIN credential 'User Must Change at Next Sign-In' option set to False.
Expected Results:
When adding Voicemail to an End User, and the CUC is LDAP aware, the 'User Must Change at Next Sign-In' setting should be inherited from the User Template, if its True in the Template then its being set to True when adding the User for the Voicemail PIN credential, if its False in the Template then its being set to False for the Voicemail PIN credential.
If the setting is True once the user is added and the Voicemail PIN is then modified from USM the value should be changed to False.

Conditions:
Details:
When adding Voicemail for an End User from USM, and the CUC is LDAP Aware, and the Voicemail Template on CUC has the setting 'User Must Change at Next Sign-In' set to True, then the User is being added with the Voice Mail PIN credential 'User Must Change at Next Sign-In' option set to False.
Expected Results:
When adding Voicemail to an End User, and the CUC is LDAP aware, the 'User Must Change at Next Sign-In' setting should be inherited from the User Template, if its True in the Template then its being set to True when adding the User for the Voicemail PIN credential, if its False in the Template then its being set to False for the Voicemail PIN credential.
If the setting is True once the user is added and the Voicemail PIN is then modified from USM the value should be changed to False.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.