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Cisco Bug: CSCur33493 - 8443 port is not listening after Restoring CU LA 1.3.0.747+P7 on 862

Last Modified

Feb 23, 2018

Products (1)

  • Cisco Identity Services Engine (ISE) 3300 Series Appliances

Known Affected Releases

1.3(0.862)

Description (partial)

Symptom:
This issue will  happen if Backup config  contains different portal tag other than "default portal tag" and same is restored on another host having different host name . 

Symptom: Post restore, default port numbers "8443 & 84444" associated to guest , sponsor portals are not coming up

Conditions:
Root cause: During 1.3 DB Restore, System certificate will get deleted as the host name is different. If guest portal is associated with different portal tag other than "default group tag", then  the associated portal tag and relevant cert will also get deleted.

Due to this issue, associated TCP port is not coming up as the associated cert is not found.

This happen only if the DB is taken in 1.3 and restored in 1.3
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