Guest

Preview Tool

Cisco Bug: CSCur31993 - 8.5(1)su7 upgrade rules to prevent install over ineligible ES's

Last Modified

May 05, 2016

Products (6)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Business Edition 6000 Version 8.5
  • Cisco Business Edition 5000 Version 8.5
  • Cisco Unity Connection Version 8.5
  • Cisco Business Edition 6000 Version 8.6
  • Cisco Unified Communications Manager Version 8.5

Known Affected Releases

8.5(1)

Description (partial)

Symptom:
Upgrades to CUCM 8.5(1)su7 also known as 8.5.1.17900-x, don't display for any es's between 8.5.1.17132-x and 8.5.1.17899 as a valid upgrade.

Conditions:
Only applicable for customers upgrading to CUCM 8.5(1)su7, also known as 8.5.1.17900-x. The upgrade rules included with this fix prevent customers from installing over an Engineering Special that may contain fixes not present in 8.5(1)su7.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.