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Cisco Bug: CSCur31799 - UCCE: CAD-BE Java Version Warning

Last Modified

Aug 08, 2018

Products (1)

  • Cisco Agent Desktop

Known Affected Releases

9.0(3)

Description (partial) 

Symptom:
Application of Microsoft Internet Explorer Security Update 2976627 Results in ActiveX Notification that CAD Users Have Outdated Java Version.

 When the security update is applied to a client PC, users who attempt to run CAD-BE might receive an ActiveX Control warning message that the installed version of Java is outdated. The popup message does not go away even if the user clicks \'Run this time.\'

Conditions:
Application of Microsoft Internet Explorer Security Update 2976627 Results in ActiveX Notification that CAD Users Have Outdated Java Version.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
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