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Cisco Bug: CSCur31781 - UCCE: Certificate Expiry Warning when using CAD-BE

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Agent Desktop

Known Affected Releases

9.5(1)

Description (partial)

Symptom:
When using Cisco Agent Desktop Browser Edition (CAD-BE), a certificate expiration warning may be shown notifying the user that the CAD-BE certificate has expired.

Conditions:
This only occurs when running Java 1.7 on the Agent PC with a UCCE version that does not support Java 1.7 and instead only supports Java 1.6.
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Bug Details Include

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  • Status
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