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Cisco Bug: CSCur31486 - upgrade fails due to physical log overflow

Last Modified

Mar 04, 2018

Products (1)

  • Cisco Unified Communications Manager IM & Presence Service

Known Affected Releases

9.5(1)

Description (partial)

Symptom:
Ugrade from 10.5.1 SU1 to SU2 fails.

ccm.log shows:

13:32:56 The C Language Module </usr/local/cm/db/informix/extend/ifxmngr/ifxmngr.bld> loaded
13:32:59 Warning: The storage pool is out of space. To enable automatic chunk
creation use the OpenAdmin Tool to add space to the pool.
13:32:59 CiscoAlarmStart:sacti010_ccm10_5_1_12900_2:ATTENTION:78:Warning: The storage pool is out of space. To enable automatic chunk
creation use the OpenAdmin Tool to add space to the pool.:Warning: The storage pool is out of space. To enable automatic chunk
creation use the OpenAdmin Tool to add space to the pool.:CiscoAlarmEnd
13:34:30 Logical Log 13 Complete, timestamp: 0x18e3e5.
13:36:13 Performance Advisory: Based on the current workload, the physical log might be too small to
accommodate the time it takes to flush the buffer pool.
13:36:13 Results: The server might block transactions during checkpoints.
13:36:13 Action: If transactions are blocked during the checkpoint, increase the size of the
physical log to at least 23310 KB.
13:36:13 Performance Advisory: The physical log is too small for automatic checkpoints.
13:36:13 Results: Automatic checkpoints are disabled.
13:36:13 Action: To enable automatic checkpoints, increase the physical log to at least 23310 KB.
13:36:18 Performance Advisory: The physical log is running out of room during checkpoint processing.
13:36:18 Results: Transactions are being blocked until the checkpoint is complete.
13:36:18 Action: Increase the physical log size.
13:36:18 CiscoAlarmStart:sacti010_ccm10_5_1_12900_2:FATAL:21:Dynamic Server resource overflow: 'PLog'.:Physical log file overflow:CiscoAlarmEnd
13:36:18 Assert Failed: Physical log file overflow
13:36:18 IBM Informix Dynamic Server Version 11.70.UC7XA
13:36:18 Who: Session(1, informix@SACTI010, 0, 0x4c726018)
Thread(7, main_loop(), 4c6f6018, 1)
File: rsbuff.c Line: 3996
13:36:18 Results: Dynamic Server must abort
13:36:18 Action: Reinitialize shared memory
13:36:18 stack trace for pid 5242 written to /var/log/active/cm/log/informix/af.3eff1bd

Conditions:
Upgrade
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