Preview Tool

Cisco Bug: CSCur31173 - Jabber iOS doesn't query ipPhone AD field

Last Modified

Dec 22, 2020

Products (1)

  • Cisco Jabber for iPhone

Known Affected Releases


Description (partial)

Jabber iOS have no photo id on display during incoming call (via MRA and inside network). When we do search - we can see photo, saved contacts have photo too, but no photo during incoming call.
LDAP requests from different clients are different. Jabber for iPad didn't include ipPhone field but Jabber windows include this field. And in AD all users have this field filled, not homePhone.

Jabber for Windows sends the following query to AD:
2014-10-13 16:28:41,046 DEBUG [0x00008580] [rdsource\ADPersonRecordSourceLog.cpp(50)] [csf.person.adsource] [WriteLogMessage] - Query::RunQuery - [LDAP-FILTER] Executing query with filter: (&(objectclass=user)(!(UserAccountControl:1.2.840.113556.1.4.803:=2))(telephoneNumber=4830))
 2014-10-13 16:28:41,076 DEBUG [0x00008580] [rdsource\ADPersonRecordSourceLog.cpp(50)] [csf.person.adsource] [WriteLogMessage] - Query::RunQuery - [LDAP-FILTER] Executing query with filter: (&(objectclass=user)(!(UserAccountControl:1.2.840.113556.1.4.803:=2))(|(|(|(mobile=4830))(homePhone=4830))(ipPhone=4830)))
2014-10-13 16:28:41,096 TRACE [0x00008580] [\main\person\PersonManagerImpl.cpp(1702)] [csf.person] [person::PersonManagerImpl::PersonResolutionHandler::onSearchComplete] - (009AFD00) Found record 036AD0A0 (

jabber for iPad:
-- 2014-10-13 16:31:44.173 DEBUG [a069000] - [csf.person.ldap][sendSearchQuery]  filter  = (&(objectCategory=person)(objectClass=user)(|(telephoneNumber=4830)(mobile=4830)(homePhone=4830))), baseDN=DC=corp,DC=cisco,DC=com
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.