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Cisco Bug: CSCur30374 - 6900 phones don't stop ringing when using SCCP/SIP mixed shared line CME

Last Modified

Dec 25, 2014

Products (6)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 8945
  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 6921

Known Affected Releases

9.4(1)SR1

Description (partial)

Symptom:
When SCCP 6961 and SIP 78xx phone are using shared line in CME and 78xx answers an incoming call, the 6961 does not stop ringing. The 6961 should stop ringing and move to a 'remote call in use' state.

Other SCCP phones like 7965 stop ringing fine when 78xx answers. Also, if SCCP 6961 and 7965 are using the shared line, there are no problems.

Conditions:
- CME
- mixed shared line (SCCP/SIP)
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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