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Cisco Bug: CSCur30317 - IPPA login, post failover, delayed due to recovery thread running twice

Last Modified

Jun 27, 2018

Products (5)

  • Cisco Unified Contact Center Express
  • Cisco Unified Contact Center Express 11.0(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 11.0(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 10.5(1)
  • Cisco Unified Contact Center Express 10.5(1)

Known Affected Releases

10.0(1) 10.5(1) 10.6(1)

Description (partial) 

Symptom:
After a failover, IPPA login is delayed by more than 5 min.

Conditions:
UCCX system fails over from current master to slave due to any reason.
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Bug Details Include

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  • Status
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