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Cisco Bug: CSCur30213 - CoC - Replace System leaves stale hardware serial number

Last Modified

Jul 01, 2015

Products (1)

  • Cisco TelePresence Management Server

Known Affected Releases

14.5

Description (partial)

Symptom:
TC Endpoint that was VCS registered but migrated to CUCM shows a hardware serial number for the device in search results, while other CUCM registered TC endpoints do not.

Conditions:
Endpoint must have been in TMS previously as a TMS managed endpoint and been replaced directly in TMS using the 'add system' and CUCM list of devices.
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