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Cisco Bug: CSCur28821 - Cucilync 9.7.4 ES1 does not register in softphone mode

Last Modified

Mar 12, 2015

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.7(4) 9.7(5)

Description (partial)

Symptom:
Cucilync  9.7.4 ES1 does not register in softphone mode after sign-out >> sign-in and after Exit >> Sign-in.

Conditions:
++ Issue after Sign-Out >> Sign-in will be seen when there is :-
** If you have only TFTP server details populated, i.e. no CCMCIP Server details. (either manually or through registry settings).
++ Issue after Exit >> Sign-in will be seen when there is :-
** No CCMCIP server details.
** When CCMCIP server details are populated using registry keys and not manually.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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