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Cisco Bug: CSCur27185 - Need BLF status for 3rd party SIP in CUAC

Last Modified

Oct 28, 2016

Products (1)

  • Cisco Unified Attendant Consoles

Known Affected Releases

10.0(1) 10.5 10.5(2) 10.6(1) 11.0(1) 11.5(1) 11.5(1.10) 11.5(1.3) 11.5(1.5) 11.5(1.7) 12.0(1) 8.6 9.0 9.1

Description (partial)

Symptom:
CUAC does not support BLF for iPhones as it would fall under the category of a third party SIP device since there is not a native option for integrating iPhones with CUCM. Even natively, since testing has not been carried out against the specific integration technically it is still unsupported.

Conditions:
IPhone is registered to CUCM.
Attendant console is integrated with CUCM.
BLF status for iPhone showing as red cross, as it is 3rd party SIP phone.
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Bug Details Include

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