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Cisco Bug: CSCur27185 - Need BLF status for 3rd party SIP in CUAC

Last Modified

Jan 25, 2019

Products (1)

  • Cisco Unified Attendant Consoles

Known Affected Releases

10.0(1) 10.5 10.5(2) 10.6(1) 11.0(1) 11.5(1) 11.5(1.10) 11.5(1.3) 11.5(1.5) 11.5(1.7) 12.0(1) 8.6 9.0 9.1

Description (partial)

CUAC does not support BLF for iPhones as it would fall under the category of a third party SIP device since there is not a native option for integrating iPhones with CUCM. Even natively, since testing has not been carried out against the specific integration technically it is still unsupported.

IPhone is registered to CUCM.
Attendant console is integrated with CUCM.
BLF status for iPhone showing as red cross, as it is 3rd party SIP phone.
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