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Cisco Bug: CSCur26999 - Can't create or edit folder in KB

Last Modified

Jul 17, 2017

Products (1)

  • Cisco Unified E-Mail Interaction Manager

Known Affected Releases

9.0(2)

Description (partial)

Symptom:
While trying to create or edit folder in KB the system shows the error message "There was a problem processing your request. The request failed with HTTP error code 500. Please logout and login again to continue further" .

Conditions:
Steps to reproduce the issue:
Login with PA partition 1 
Go to KB console----> Department -----> content -----> shared -----> Click on 'create folder' and click 'save' button.
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