Cisco Bug: CSCur26985 - Unable to associate Application synchronization with Events via globals
Jun 17, 2020
- Cisco Prime Home
Known Affected Releases
Symptom: When I set the appropriate Globals to synchronize various applications (PPP / WIFI) with the event SUBSCRIBER_ASSOCIATED, those applications do not synchronize on sessions where they should. I am using Control Panel provisioning to associate devices with subscribers (but the behavior is the same when doing the association manually after the device has checked in) I associate a subscriber with a device, and "Refresh Device Data" to get the device to check-in and the WIFI and PPP applications do not synchronize. I associate scripts that call sync.synchronizeSubscriberAssociation(), and modify the globals to set WIFI and PPP to synchronize and when I Refresh Device Data after doing an association with a subscriber, the applications synchronize. The same happens for on initial check-in of the device (Initial Contact), and an artificial Initial Contact triggered by removal of the /v1/ on a devices Management Server URL. Conditions: Using Globals to associate applications with SUBSCRIBER_ASSOCIATED event does not work.
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