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Cisco Bug: CSCur26451 - J4A cannot stop ringtone play under share line

Last Modified

Jan 06, 2015

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases

10.6(0)

Description (partial)

Symptom:
J4A cannot stop ringtone play under share line

Conditions:
J4A cannot stop ringtone play under share line while receive CANCEL before 180.
the issue happens while Jabber receive incoming INVITE and reply 100 Trying, before Jabber send 180 Ringing, then Jabber receive Notify (the shared part has accept the call), after that JCC do not call OnCallStateChanged to Jabber Client after received CANCEL, the ring cannot be stopped.
JABBER.TELEPHONY.TeleConversationObserver: [OnCallStateChanged] : [RemInUse]

Normally, if Jabber receive Notify after 180 Ringing, then the ring can be stopped with OnCallStateChanged().
http://prt.jabberqa.cisco.com/#/conversations/543b8a467072743a29020000
and
http://prt.jabberqa.cisco.com/#/conversations/54360ed67072746f17010000
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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