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Cisco Bug: CSCur26451 - J4A cannot stop ringtone play under share line

Last Modified

Jan 06, 2015

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases


Description (partial)

J4A cannot stop ringtone play under share line

J4A cannot stop ringtone play under share line while receive CANCEL before 180.
the issue happens while Jabber receive incoming INVITE and reply 100 Trying, before Jabber send 180 Ringing, then Jabber receive Notify (the shared part has accept the call), after that JCC do not call OnCallStateChanged to Jabber Client after received CANCEL, the ring cannot be stopped.
JABBER.TELEPHONY.TeleConversationObserver: [OnCallStateChanged] : [RemInUse]

Normally, if Jabber receive Notify after 180 Ringing, then the ring can be stopped with OnCallStateChanged().
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