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Cisco Bug: CSCur26193 - NG3K crash due to config mismatch when deleting policy-map

Last Modified

Sep 14, 2019

Products (1)

  • Cisco Catalyst 3650 Series Switches

Known Affected Releases


Description (partial)

In a stack of Catalyst 3650 or 3850 switches, the standby switch may reload unexpectedly after a policy-map is deleted on the master switch. Messages similar to the following may be observed:

CMD: 'conf t' 10:44:54 cdt Tue Sep 30 2014
CMD: 'no policy-map AutoQos-4.0-Output-Policy' 10:44:58 cdt Tue Sep 30 2014
3d23h: %PARSE_RC-4-PRC_NON_COMPLIANCE: `no policy-map AutoQos-4.0-Output-Policy' (CH-B-TC1-S1-2)
CMD: 'no class-map match-any AutoQos-4.0-Output-Multimedia-Conf-Queue' 10:47:45 cdt Tue Sep 30 2014
3d23h: Config Sync: Line-by-Line sync verifying failure on command:
  no class-map match-any AutoQos-4.0-Output-Multimedia-Conf-Queue
due to parser return error

3d23h: %RF-5-RF_RELOAD: Peer reload. Reason: Configuration mismatch
3d23h: %PLATFORM_HA-4-RELOAD_PEER: Reloading the Standby, due to Config-Sync (Configuration mismatch)
3d23h: %STACKMGR-1-RELOAD_REQUEST: 1 stack-mgr:  Received reload request for switch 2, reason Configuration mismatch 
3d23h: %STACKMGR-1-RELOAD: STANDBY:2 stack-mgr:  Reloading due to reason Configuration mismatch  (CH-B-TC1-S1-2)

This was observed on a stack of two Catalyst 3650 switches running IOS-XE 3.3.4SE, and occurred when an unused AutoQoS policy-map was deleted. Exact conditions are unknown.
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