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Cisco Bug: CSCur25602 - Agent desktop no longer shows two line appearance intermittently

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

9.0(4)

Description (partial)

Symptom:
Agents will be on a conference call, after doing a PG failover the agents connect back to the other side. But, the line appearances will be blank.

Conditions:
during failover scenarios
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