Preview Tool

Cisco Bug: CSCur25494 - Orphaned transactions while bulkloading with a failed unified node

Last Modified

Apr 13, 2015

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases


Description (partial)

When bulk loading a subscriber, if a node fails and hangs a transaction, the user may only show in "Users -> Advanced -> CUCM Users". The user did NOT appear in "Subscriber Management-> Subscribers". We deleted the user in the menu "Users -> Advanced -> CUCM Users". However, when trying to create the user again, the new transaction fails with the error the "DATA/USER database Index already exists".  We cannot add the user.

Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.