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Cisco Bug: CSCur25208 - Not able to add anyphone except 9971 when CUST having more than one CUCM

Last Modified

Feb 02, 2017

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

10.1(1)

Description (partial)

Symptom:
Not able to add any phone except 9971 when CUSTomer having more than one Culster.

Conditions:
Not able to add any phone except 9971 when CUSTomer having more than one Culster.

steps to reproduce:
1) Add the customer.
2)Add the 3 cluster under the customer.
3)Add the Site .
4)Add the phone.

At the step 4 it fails with an error saying as below.


Failed to save device/cucm/Phone. Error, The specified Security Profile is not valid for this device type (model and protocol)..
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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