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Cisco Bug: CSCur24834 - UCCX backup fails with missing passphrase file in second node

Last Modified

Jun 18, 2020

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 10.5(1)
  • Cisco Unified Contact Center Express 10.5(1)

Known Affected Releases

10.5(1)

Description (partial)

Symptom:
UCCX backup fails on CUIC component for second node (phx_config)

Conditions:
UCCX 10.5 SU1 HA

Related Community Discussions

RTMT ALERT ERROR CiscoDRFFailure
From the past few days Im getting this RTMT alert constantly, Reason : DRF was unable to backup component PHX_CONFIG.Error : Unknown Database Error AppID : Cisco DRF Master ClusterID :  Any ideas what this error might be ?
Latest activity: Mar 10, 2015
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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