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Cisco Bug: CSCur24122 - 6945 - Phone restart when PC attached reboots

Last Modified

May 05, 2016

Products (11)

  • Cisco Unified IP Phone 6900 Series
  • Cisco Unified SIP Phone 3905
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 8961
  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 9971
  • Cisco Unified IP Phone 8945
  • Cisco Unified IP Phone 6945
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Known Affected Releases

9.4(1)

Description (partial)

Symptom:
When a PC attached to a phone switch port reboots the phone will do a slow soft restart.     The computer is plugged into the PC port.  They have confirmed this to happen on both PC and Mac

Conditions:
Automatic Port Synchronization".  If this is set to enabled.  
When the computer  is shutdown or restarted it must be dropping the network speed from 1000 to 10 mbit and the phone then does a reset to match the speeds.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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