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Cisco Bug: CSCur23795 - VVM does not show message timestamp correctly

Last Modified

Feb 26, 2018

Products (8)

  • Cisco Unity Connection
  • Cisco Intercompany Media Engine
  • Cisco Unity Connection Version 9.1
  • Cisco Business Edition 5000 Version 9.1
  • Cisco Unity Connection Locale Installer
  • Cisco Unified Communications Manager Version 9.1
  • Cisco Business Edition 6000 Version 9.1
  • Cisco Unified Communications Manager Session Management Edition

Known Affected Releases

9.1(2)

Description (partial)

Symptom:
VVM is using CUC server timezone to set VVM message timestamp, regardless of what timezone is set in user page in CUC or phone region on CUCM.
This causes a discrepancy between VVM midlet display and TUI.

Conditions:
Voicemail server has different timezone settings from CUC user timezone settings.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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