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Cisco Bug: CSCur22764 - PCP Getting Started Wizard Guide should reference subscriber limitations

Last Modified

Dec 22, 2014

Products (2)

  • Cisco Prime Collaboration
  • Cisco Prime Collaboration 10.5

Known Affected Releases

10.5 10.5(1)

Description (partial)

Symptom:
- When running through the Prime Collaboration Provisioning Getting Started Wizard, the following error is seen when provisioning the CallManager in the sep.log:
   
 DFC Exception IM-0092 [ERROR]: More then one object associated through association CPReferenceInCallProcessor


  - The error is seen after applying the configuration on the CallManager when using the Getting Started with Prime Collaboration Provisioning Wizard. The wizard will show the following error:
 
 Encountered the following error(s): DFC Exception [Error]: More then one object associated through association CPReferenceInCallProcessor

Conditions:
- The issue only happens when using any CUCM, Unity Connection or IM&P clusters with subscriber servers. 
 - This is product limitation has not been clearly documented. 
 
Cisco Prime Collaboration Provisioning Guide - Standard and Advanced, 10.5 and 10.5.1 
Getting Started Wizard for Unified Communications Applications,
Getting Started,
The step-by-step wizard helps you to perform the following tasks: 
http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/collaboration/10-5/provisioning/guide/Cisco_Prime_Collaboration_Provisioning_Guide_10_5_and_10_5_1/Cisco_Prime_Collaboration_Provisioning_Guide_10_5_chapter_010001.html#task_D8DC6C0A5D184E5EA3521D151F74F03F

 - The above document should state either a restriction, limitation or pre-requisite to ensure the correct installation of the CUCM, Unity Connection and IM&P cluster, prior to using the getting started wizard. 

Platform: 
PCP Version: 10.5
CUCM, IM&P, Unity Connection Version: 10.5
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