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Cisco Bug: CSCur22483 - Installer must give better instructions to the admin during a cluster up

Last Modified

Jun 27, 2017

Products (1)

  • Cisco TelePresence Management Suite (TMS)

Known Affected Releases

TMSXE4.1

Description (partial)

Symptoms:
The majority of admins will do the following when attempt to
upgrade a TMSXE cluster. Will start with the first node, and ran the installer without paying any attention to what was happening on the other node. The result was that the config tool which ran at the end of the installation
process failed to save the config

Conditions:
If the TMSXE service on the active node is not stopped the upgrade will fail 

Workarounds:

If TMSXE services are stopped the upgrade will finish as expected.
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