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Cisco Bug: CSCur22461 - wrong audio path after insert external speaker during call.

Last Modified

Mar 08, 2016

Products (41)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 7945G
  • Cisco DX80
  • Cisco DX650
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 7962G
  • Cisco Unified SIP Phone 3905
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7971G-GE
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Known Affected Releases

10.2(2)

Description (partial) 

Symptom:
wrong audio path after insert external speaker during call.

Conditions:
audio on handset/headset, plug in/out external speaker, send audio is on handset, receive audio is on ex-speaker.
Description:
Steps:
1.     B call A(8861), A answer with handset. 
2.     plug in external speaker. 
Observed Result: send audio is on handset, receive audio in on external speaker.
Expected Result: both send/receive audio is on handset.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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