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Cisco Bug: CSCur19971 - CUCILync not seeing presence for users not added to Lync's contact list

Last Modified

Feb 26, 2015

Products (1)

  • Cisco UC Integration(TM) for Microsoft Lync

Known Affected Releases

9.2(4) 9.7(4)

Description (partial)

Symptom:
With CUCILync, can search the directory fine, but no users in directory that are not in the Lync contact list will show presence status. If he right-clicks them in the results and views their profile, he sees that their IM address is correct. 

If he starts a chat with that user, a Lync chat window to that user will pop up, and they can send IM with no problems. On resultant searches, this user will now show their presence status in the search results window.

Conditions:
CUCILync 9.2
CUCILync 9.7
Lync 2013
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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