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Cisco Bug: CSCur18455 - After DRS restore server will take long time to come up

Last Modified

Mar 09, 2018

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified Contact Center Express 11.0(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 11.0(1)

Known Affected Releases

10.6(1)

Description (partial)

Symptom:
Reboot is required after DRS restore but  server will take long time(30-40 mins) to come up and console it give below error

"ding or its Parent directory conflicts with file context already specified in the policy . This usually indicates an incorrectly define system account . If it is a system account please make sure its uid is less than 500 or its login is /sbin/nologin"

Libsemanage.get_home_dirs: ccxcluster homedir /opt/cisco/uccx/ccxcluster or its parent directory conflicts

Conditions:
UCCX 10.6 (reboot after DRS restore
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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