Cisco Bug: CSCur17662 - Agent Attr removed when an Agent Peripheral Number (AgentID) is modified
Feb 20, 2018
- Cisco Unified Contact Center Enterprise
Known Affected Releases
Symptom: Modifying a Precision Queue Agent's Peripheral Number (agent ID) will cause attributes to be removed from the agent and he will no longer be eligible for a Precision Queue Call. Conditions: Precision Queue agent whose peripheral ID has been modified.
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Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
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