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Cisco Bug: CSCur17600 - Cannot change Ringer/Alert row by pressing headset button

Last Modified

Jun 03, 2016

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

10.5(1)

Description (partial)

Symptom:
Description     
Jabra device - Cannot change Ringer/Alert row by pressing handset/headset/speaker buttons on the Logitech keyboard.   
Steps to reproduce     
1.Go to File/Options/Audio  
2. Change the status of rows (speaker, microphone and ringer/alerts)  
3. Press one of the handset/headset/speaker buttons on the Logitech keyboard  
Expected result:     
Jabra device in all three rows should be selected in accordance to pressed button.   
Actual result:     
Third row, Ringer/Alerts, never changes.

Conditions:
Description     
Jabra device - Cannot change Ringer/Alert row by pressing handset/headset/speaker buttons on the Logitech keyboard.   
Steps to reproduce     
1.Go to File/Options/Audio  
2. Change the status of rows (speaker, microphone and ringer/alerts)  
3. Press one of the handset/headset/speaker buttons on the Logitech keyboard  
Expected result:     
Jabra device in all three rows should be selected in accordance to pressed button.   
Actual result:     
Third row, Ringer/Alerts, never changes.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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