Guest

Preview Tool

Cisco Bug: CSCur17535 - Presence updates not seen by ad-hoc presence watchers

Last Modified

Sep 19, 2016

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.5

Known Affected Releases

10.5(1)

Description (partial)

Symptom:
Users don't see up-to-date presence of specific user for which they have ad-hoc presence subscription. Either they see that user as offline or they see his stale presence. Presence changes are not reflected.

Conditions:
Intermittently occurs on user login after restart of XCP Router service.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.