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Cisco Bug: CSCur17289 - LCSO with Churn: Heartbeat failure with (devf t3) phys 10 is retired

Last Modified

Jan 30, 2017

Products (1)

  • Cisco RF Gateway Series

Known Affected Releases

15.0(2)SQC1

Description (partial)

Symptom:
Cisco RFGW10 platform running 10 DS384 LC ( 9:1 LC RED) with 40 Gbps DEPI traffic and 27K Video sessions might hit the below error message with heartbeat failure

%RFGW-3-HEARTBEAT_ALIVE: Heartbeat process has failed to receive the first heartbeat message (for 600 consecutive seconds), resetting linecard

Conditions:
On a very rare instance when chassis is in churn SDV 90channel changes/sec and VOD 20 channel changes/sec, on performing multiple linecard switchovers
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