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Cisco Bug: CSCur17024 - UCCX: DNS configuration must be checked strictly before upgrade to 10.X

Last Modified

Dec 10, 2018

Products (7)

  • Cisco Unified Contact Center Express
  • Cisco Unified Contact Center Express 11.0(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 11.0(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 10.6(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 10.5(1)
  • Cisco Unified Contact Center Express 10.6(1)
  • Cisco Unified Contact Center Express 10.5(1)

Known Affected Releases

10.5(1) 10.6(1)

Description (partial)

Symptom:
The DNS configuration (DNS enabled, Primary DNS address valid) must be checked before the refresh upgrade to 10.5 is allowed.

Currently, only domainname parameter is enforced.

Conditions:
Refresh Upgrade from 8.x/8.5 without DNS configured to 10.x/10.5 is initiated.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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