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Cisco Bug: CSCur16309 - AlertingName/ASCII alerting name, ascii line text label isnt in self-car

Last Modified

Nov 04, 2017

Products (2)

  • Cisco Prime Collaboration
  • Cisco Prime Collaboration 10.5

Known Affected Releases

10.5

Description (partial)

Symptom:
In self care, when a user tries to update Caller ID of phone, Prime Provisioning is not working properly. In CM the Caller ID changed; however, ASCII Display did not update.  CM still has old name. So when an internal call dials that number, it displays old name.  When inputting display in CM line settings, system copies caller id to ascii display.

Conditions:
CPC 10.5 SP2

Go to Self-care -- Under line settings under callerId menu, following fields are not working properly
    a. ASCII Display (Internal Caller ID)
    b. alertingName
    c. ASCII alertingName
    d. ASCII lineText label
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Bug Details Include

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  • Status
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