Cisco Bug: CSCur15852 - 792x using PSK and Flex + Local Auth may prompt for credentials
Feb 12, 2018
- Cisco Unified IP Phone 7900 Series
Known Affected Releases
Symptom: 792x phone is getting the error message "Authentication failed! Your user credentials may be incorrect. Profile: NameOfProfile Change now? Yes No" when using PSK and Flexconnect + Local Auth. Messages appears when the phone is not able to complete the 4-way-handshake three times in a row. After three failing tries, AP sends a deauthentication 802.1x frame (even on a PSK SSID) and the phone displays this error message. Conditions: Phone connected to an AP in Flexconnect local switching + local authentication.
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Bug Details Include
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