Guest

Preview Tool

Cisco Bug: CSCur15364 - Ports changed to err-disable and logging PLATFORM_PM-3-HOSTACCESSFAIL

Last Modified

Mar 05, 2018

Products (134)

  • Cisco Catalyst 2960 Series Switches
  • Cisco Catalyst 3750V2-24FS Switch
  • Cisco ME 3400-24TS-A Switch
  • Cisco Catalyst 2960G-24TC-L Switch
  • Cisco Catalyst 2960-24-S Switch
  • Cisco Catalyst 3560E-48PD-E Switch
  • Cisco Catalyst 3560E-48PD-SF Switch
  • Cisco Catalyst 3560E-24TD-S Switch
  • Cisco Catalyst 3560X-48P-S Switch
  • Cisco Catalyst 2960S-24PD-L Switch
View all products in Bug Search Tool Login Required

Known Affected Releases

12.2(55)SE4 12.2(58)SE

Description (partial)

Symptom:
The status of certain ports is changed to err-disable state. E.g. three ports out of 24 in a certain case.

The behavior has been observed on ports with the following configuration :
(*) either only MAB or 
(*) ports configured with MAB and port security-security at the same time


The logs listed below accompany the behavior:

%PLATFORM_PM-3-HOSTACCESSFAIL: Unable to configure hardware to restrict host access on FaX/Y.  Port
may not behave as expected.
%PM-4-ERR_DISABLE: port-mode-failure error detected on FaX/Y, putting FaX/Y in err-disable state

Conditions:
C2960 running 12.2(55)SE4
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.